Menu

Refund Policy

Effective Date: July 31, 2026

1. Standard 30-Day Money-Back Guarantee

At SendChatter, we stand behind the quality of our marketing platform. If you are not completely satisfied with your premium subscription, we offer a full refund within the first 30 days of your original purchase.

2. Exceptions to the Refund Policy

Please note that refunds may be denied under the following circumstances:

  • The 30-day refund window has expired.
  • The account was terminated due to spam violations or a breach of our Terms of Service.

3. How to Request a Refund

To initiate a refund, please contact our support team at support@sendchatter.com. Please include your username and the payment receipt in your request. Refunds are typically processed within 3-5 business days.

4. Cancellations

You may cancel your subscription at any time to prevent future automated billing. Upon cancellation, you will retain access to your premium features until the end of your current billing cycle.